FoxBound Privacy Policy

FoxBound Privacy Policy (Updated for 2020)

This FoxBound Privacy Policy describes how FoxBound LLC, 477 Wilmer Street NE, Suite #2301, Atlanta, GA, 30308,  processes your ‘Personally Identifiable Information’ (PII) and is being used online.

PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read the FoxBound Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What Personal Information do we Collect From Visitors to our Blog, Website or Application?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address and other details to help you with your experience. This helps us deliver more tailored content to you in our marketing campaigns and collect the necessary information for billing purposes. 

When Does FoxBound Collect Information?

We collect information from you when you register on our site or enter information on our site. This includes our signup page, form-fills on our website, authorized third-party sites, and when you contact our support, marketing, or sales teams. We may also leverage proprietary web-search technology to scan the Internet for publicly available information. 

Anyone added to our DataDen directory may exercise their Right to be Forgotten or their Right to be Anonymous by submitting a request to FoxBound via a form here or at support@foxbound.io 

How Does FoxBound Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To improve our product, service, or website in order to better serve you.

• To protect the rights, security, or property of FoxBound, our customers, and others. 

• To allow us to better service you in responding to your customer service requests. 

• To include or improve accuracy of listings in our DataDen directory, which FoxBound makes available to its customers and trial users for usage in business-to-business sales, marketing, and recruiting. 

• To send periodic emails regarding your order or other products and services.

How Does FoxBound Protect Your Information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your data is also protected within our systems and infrastructure. All traffic runs over SSL/HTTPS which are the most common & trusted information communication protocol on the Internet. 

How Does FoxBound Use Regular Malware Scanning?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers. 

How Does FoxBound Use the Google G-Suite API?

This section defines how FoxBound uses Google API’s during the usage of our products & services. When connecting their Gmail or G Suite accounts, our users can send emails through FoxBound Pursuit. Through our Dashboard, we’ll provide tracking information and help manage replies. 

We do not store the credentials for your Gmail account. We simply receive and authorization key from Google when you authorize the Gmail connection. We can use this authorization key to send emails on your behalf, delete emails, and read emails from your inbox. All this data is accessed directly from the Gmail servers and we do not store your Gmail data in our database.

As FoxBound provides an interface to organize outreach efforts, we need to store emails sent (which includes the recipients, subjects and content) and the potential replies they receive. To increase the productivity of our users, certain features might perform searches in their mailboxes; the emails returned will be temporarily stored on our servers.

Note: in Q4 of 2019, FoxBound passed a serious of rigorous security reviews and tests by a third-party entity in order to comply with Google’s security standards. You may begin the process to request a copy of the compliance letter by reaching out to our team here

The Gmail data used by the Pursuit feature is never shared with third-parties. It stays private to the user and his or her team if applicable. Contact the FoxBound team to learn more as needed.

How Does FoxBound Use Cookies?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

By clicking Understood on our cookie pop-up notice, or clicking to close the cookie pop-up notice on our website, you agree that you have affirmatively consented to and opted-in to our use of cookies as described in this cookie policy.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Adsense

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

California Consumer Privacy Act of 2018 ("CCPA") Privacy Notice for Californian Residents

Effective December 31st, 2019.

Overview

The goal of the California Consumer Privacy Act is to increase Californian’s right to privacy by giving consumers a way to control their legal information. The CCPA went into effect on Jan 1, 2020. This Privacy Notice is intended to supplement the FoxBound Privacy Policy and applies to FoxBound users, DataDen directory listings, and subscribers who live in the State of California. 

Data Collection

FoxBound collects identifiers comprised of publicly available information such as:

  • Name 
  • Business email
  • Job title
  • Business phone number
  • Business address
  • Social network URL’s

Sources include our signup page, form-fills on our website, authorized third-party sites, and when you contact our support, marketing, or sales teams. We also leverage proprietary web-search technology to scan the Internet for publicly available information. 

Categories of Information

  • Publicly available information 
  • First-hand research 
  • Form submissions from FoxBound customers and trial users
  • Directly and indirectly from activity on FoxBound’s website
  • Directly and indirectly from customers 
  • Through communication with prospective customers, vendors, or other businesses and their representatives. 

Reasons for Collection

This is a recap of the reasons stated above in our core Privacy Policy:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our product, service, or website in order to better serve you.
  • To protect the rights, security, or property of FoxBound, our customers, and others. 
  • To allow us to better service you in responding to your customer service requests.
  • To include or improve accuracy of listings in our DataDen directory, which FoxBound makes available to its customers and trial users for usage in business-to-business sales, marketing, and recruiting.
  • To send periodic emails regarding your order or other products and services.

Sharing Personal Information

We may disclose your personal information to a third party for a contractual business purpose. When we disclose personal information for a business reason, FoxBound enter into a contract that describes the purpose and requires the contractee to both keep that personal information confidential and not use it for any purpose except performing the contract.

We disclose your personal information for a business purpose to the following categories of third parties:

  • Service providers.
  • Third parties who are authorized by you or your agents to disclose personal information in connection with the services we provide you 
  • Government representatives as required by law.

Access to Specific Information & Data Portability Rights

Under the CCPA, you have the right to request that we disclose specific information about our process for collecting and using your personal information over the previous 12 moths. After we receive and confirm your verifiable submission, we’ll disclose:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information that we have collected about you.

Exercising the Deletion Rights, The Right to be Forgotten or the Right to be Made Anonymous

The Right to be Forgotten or the Right to be Anonymous only applies to consumers or persons registered with the California Secretary of State. It can also apply to when a person is authorized to act on another consumer’s behalf.  This can be exericsed by: 

Response Timing and Format

We will make our best efforts to respond to verifiable requests from California residents as quickly as possible. In the event where delays of more that 45 days may occur, we’ll write to inform you of the reson and extension perioud in writing. If you have an existing account with us, we’ll deliver our written response to the email associated with that account. If for any reason we cannot comply with a request, we’ll notify you of the reason why. 

FoxBound does not charge a fee for you to send requests unless determined as excessive, repetitive, or otherwise manifestly unfounded. In the event we charge a fee, we will write to inform you with a price estimate before processing.  

Non-Discrimination

FoxBound will not discriminate against you for exercising any of your CCPA rights, in accordance with CCPA requirements and guidelines. 

Finding our Privacy Policy

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page
  • Can change your personal information:
  • By emailing us
  • By logging in to your account

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our Site Allow Third-Party Behavioral Tracking?

It’s also important to note that we allow third-party behavioral tracking. This allows services such as Intercom to better support our customers and users. 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

FoxBound’s products & services are not directed to children younger than eighteen (18) years of age and FoxBound does not intend to collect Personal Data from children under 18. If you are under 18, please do not send any information about yourself to us.

Does FoxBound Allow Third-Parties, Including Ad Networks or Plugins, to Collect PII from Children under 13?

We do not specifically market to children under the age of 13 years old. 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: we will notify you via email within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Responsible Disclosure

If you have discovered a vulnerability in a FoxBound application, please don’t share it publicly. Instead, please submit a report to us through a support ticket. We review all security concerns that are submitted and we strive to stay aware of the latest security developments by monitoring the threat landscape and by working with external security researchers and companies.

If you believe your account has been compromised or you are seeing suspicious activity on your account, please report it to your application administrator and support@foxbound.io

Update, Correct, and Delete Your Information

If you’re a FoxBound user or if your business data was found online, you can contact us to update it or delete it. We can be contacted via live chat, support@foxbound.io, or by phone. 

If you’re covered by GDPR or the CCPA, you can exercise your information to be deleted in our Right to be Forgotten page. Please note, we may be able to deny a request if we need to retain the information for us or our service providers to: 

  • Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect and defend against security incidents or threats, protect against malicious, deceptive, fraudulent, or illegal activity, or pursue prosecution of those responsible for said actions.
  • Debug software to identify and repair errors that impair existing intended functionality.
  • Maintain compliance with a legal obligation 

Contacting FoxBound

If you have any questions or concerns about this Privacy Policy or your data, please contact us per email at support@foxbound.io.

You may also reach out by regular mail to our headquarters:

477 Wilmer Street NE
Suite #2301
Atlanta, GA, 30308

For a complete list of the FoxBound locations group please see https:https://foxbound.io/contact/

Version, 09/2019

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